1. Company and Services

What does EssayLab.org offer

EssayLab.org is a service presenting academic editing and proofreading options that will assist you in all the aspects of your university education. There is a range of available services, such as rewriting, editing, formatting, proofreading, and other academic works irrespective of the sphere. Our aim is to advance your overall degree result with the professional help guaranteed by qualified specialists working in our company.

What are the peculiarities that differentiate EssayLab.org from similar services?

  • Firstly and foremost, we are among those rare editing services that recruit well-experienced freelance editors and academic writers, preferably the ones being English native speakers from Great Britain, the United States, Australia, Canada and Western Europe. Get an excellent opportunity to select a definite editor/writer for any project to be sure your order is fulfilled by a proficient writer.
  • EssayLab.org is a representative of GlobalWriters LLC, a well-known company registered in the UK (Companies House #7106763), that is important in terms of safety, reliability and security you have the right to as a customer. Both British and American branches have to rigorously follow client protection laws, sale of services and goods legislations and fair trading directives. When the consumer’s rights are infringed, you have a legal recourse to easily reclaim the payment.

How is everything done?

The process is rather simple. The first thing you need to do is contact our Customer Support Service via live chat, phone (1-800-397-3965) or email (support@essaylab.org), inform it about all the details of an order and wait until the writer/editor will be found to help with your assignment. Besides, you can place your order directly on the website just clicking the Order Now button. Then the client support team will contact you within a minute. The scholar you have chosen will be given explicit details and specifications of your assignment (the academic referencing style you have specified placing your order, its title, structural requirements, specific sources, etc.) and finish it within a designated time period. Then we will proofread and check the completed paper and send it to you. Your personal information will be kept secret.

Can you find researches/editors/writers for any subject?

Yes. A group of qualified professional freelancers employed in the company can cover all basic subject studies at UK and US schools and universities. By having an immense team of researchers and editors we are able to get hold of the suitable expert for the majority of orders in an hour or less, while unusual or complex requests can take up to 24 hours.

What should I do being dissatisfied with the finished product's quality?

If for any reason you are dissatisfied with the final product you receive, you are free to request alterations 10 days after you receive your order. The process of revision is rather easy – we simply ask you to send your writer the details of the aspects you wish to be revised, addressed or removed in the work. Then our customer support team will address you again to confirm that the editor or writer is working on the requested revision.

2. Our Guarantees

Will my personal information and paper details remain confidential?

Definitely. We do not sell papers to any third party and do not re-publish them. Your name, location, phone number and other data will be available only for the customer support department. Your personal information is guaranteed to be kept safe and will be passed to your writer or editor just in case you personally request to do that for the sake of the project. Again, we never re-publish or re-sell papers to the third party, since confidentiality of our customers is a top issue for us.

What if my order was delayed?

Having such a big team of professionals, we can boast of the orders to be delivered mainly according to the deadline or even prior to it. We may only be late in unforeseen situations, when a scholar, for example, gets hospitalized, falls sick, gets into a car accident or becomes a victim of weather conditions. In these extremely rare cases, every customer has a right to inquire partial refund just following the company’s Money Back Guarantee.

3. Our Writers and Editors

Can I get in touch with my writer?

Sometimes, yes. Just like customers strive to preserve their privacy, our writers and editors wish to stay confidential too avoiding direct communication with clients. However, all the freelancers can receive private messages from customers, so you can talk to him/her through the website. If your project is really difficult and you want to talk to the executer of your assignment directly, you will have to contact the custom support department first and inform them about your request. They will offer you to contact a person who accepts phone calls from customers, and he/she will manage everything for you.

How to select a writer or editor, being sure he/she is a good one?

A lot of people are constantly working to pick the best freelance academics to cooperate with us and offer the best to you. Irrespective of hundreds of applications we receive every month, only a few stay with us. At the moment your order is assigned to a definite writer, you can contact a person and place any questions about your assignment to learn if this scholar is really competent in the sphere. Sometimes, the scholar’s credentials are sent to the client to prove his/her proficiency.

4. Ordering

How to place an order?

Start with the Order page and fill in the order form to supply us with all vital details and necessary information concerning your order. Being a new customer, first create an account and only then place an order. Once you have filled in all the requested details, the members of the support team will review your inquiry, contact you and ask about payment details. As a rule, we start looking for an editor or writer to fulfil your assignment as soon as we receive your payment; though, we can designate a scholar earlier to getting the funds.

How should I pay for my order?

After we have confirmed your order you have to make the payment before the editor embarks working on your project. If your order is not time-pressing, you do not have to wait for the confirmation as we are sure to allocate your assignment to a particular scholar. Besides, you can pay for the order online in a few simple steps:

  • Open the website of Essaylab.org
  • Use your username and password to log in to your personal account
  • Click My Orders section
  • Open the order and press Buy Now
  • Fill in the PayPal payment form to make your payment

Can I process the payment with a debit/credit card?

Sure. The company offers diverse payment methods, including bank account, credit card and PayPal balance.

I am hesitating about online payments. Are they safe?

Absolutely. PayPal is an extremely secure online payment service that guarantees transaction monitoring, purchase protection, security of financial information and seller verification.

How should I act in case I've made a mistake placing an order?

The first thing you should do if you’ve made a mistake is to contact our client support department via any of the available methods, such as live chat, phone (1-800-397-3965), or email (support@essaylab.org).

How will I receive my order?

When your order is ready, the information about its status will be uploaded to your personal order page, and you will get an email.

How can the writer or editor inform me about any questions concerning the assignment?

You will receive an email notification in case the scholar sends you message.

5. Plagiarism and Cheating

Is this online service legal?

Essaylab.org is a representative of GlobalWriters LLC, a well-known company registered in the UK (Companies House #7106763), that is important in terms of safety, reliability and security you have the right to as a customer. Both British and American branches have to rigorously follow the client protection laws, sale of services and goods legislations and fair trading directives. When the consumer’s rights are infringed, you have a plain legal recourse to easily reclaim the payment.

Is it cheating?

No, it isn’t.